Shipping policy

All our shipments are made between 2 - 4 working days for national orders, and 4-10 days for international orders. Times for delivery are estimated. 

If you are not available on the day of delivery, a second delivery will be attempted.
If you are still unavailable, your order will be delivered to a ParcelShop GLS point. You will be notified via SMS of the location of your order. If after a week your order has not been removed, GLS will request a return to its sender. The return charges will be borne by the recipient.

All our packages are sent as “fragile articles”. If the package arrives with any damaged goods please email us to hello@assietteceramics.com the same day of the arrival of the shipping to be able to help you with the inconveniences. Please keep the package exactly as you received it.

If your country is not included in the options please let us know by sending an email to hello@assietteceramics.com 

For specific requests in you shipment contact us at hello@assietteceramics.com